Operations Management Assistant

Based in Singapore (in Chai Chee, near Bedok North MRT Station)

Job Description

We are seeking for an individual to assist in our back-office operations in Singapore.

The candidate must be task-oriented to ensure smooth function of the daily operations and a team-player to work together in a team to overcome the challenges of operating a fast growing e-commerce business.

This is the perfect gig for someone seeking to receive exposure on the warehouse & order fulfilment operations of an e-commerce business and take great pride in running a smooth operation.

Job Scope

Monitor progress of daily tasks assigned and make necessary adjustments when required according to the priorities set for the day.
Print packing slips & shipping labels according to B2B & B2C sale orders from all sale channels that our products are selling through (eg. IMINXX.com, TikTok Shop, Shopee Shop etc.).
Attend to customer enquiries via online marketplaces.
Attend to and resolve Returns/Exchange requests submitted by the customers.
Conduct procurement of packing & office supplies when necessary.
As a team, to perform weekly stock transfer to respective business locations.
As a team, to perform inbound activities such as receiving, stock-taking, stock-checking, update system, allocate storage location etc.
As a team, to perform routine stock-taking of the inventory level
Assist in planning daily tasks assignment for the pickers and packers.
Assist the packers in fulfilling the orders which include picking, sorting, scanning & packing the ordered items.
Assist the Sales & Marketing team in any event preparation.