Q. Payment has been made for my order but I didn't get any confirmation of my order, what now?
An email confirmation should be on its way to your inbox within 10-15mins after a successful transaction. Meanwhile, do check your junk box as well! If you do not receive a confirmation by email within 24 hours, in addition to a confirming message on screen, you should email our customer care team at firstname.lastname@example.org, to make sure all is well.
Q. Do I have to pay import and sales tax?
Your packages may be subject to the customs fees and import duties of the country to which your order ships.
Q. What payment methods do you accept?
We accept Paypal and all major credit/debit cards issued by Visa, MasterCard and American Express.
Q. What currency is my order placed in?
Singapore Dollars, SGD$.
Q. What is the Bank Account number for Bank Transfer payment option? (Applicable for Singapore Orders only)
DBS CURRENT ACCOUNT
BANK ACC NO : 003-930199-5
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